Privacy Policy

Effective Date: January 1, 2026
Entity: Ember Labs, LLC dba RaceBetter

Information We Collect

We may collect the following categories of information:

Personal Information

Name
Email address
Phone number
Billing information (processed via third-party providers)

Performance Data

Training metrics
Assessment results
Video submissions
Performance data provided for analysis or program development

Technical Data

Website usage data
Device and browser information

How We Use Information

We use collected information to:

Deliver services and programming
Process payments
Communicate with clients
Support program design and performance development
Improve service delivery and overall performance outcomes

Payment Information

All payment data is processed securely through third-party providers (e.g., Stripe).

RaceBetter does not store full credit card information; payment data is securely handled by these providers.

Sharing of Information

RaceBetter does not sell personal data.

Information may be shared with:

Service providers (e.g., Stripe, training platforms)
Coaches, contractors, or collaborators involved in service delivery under the direction of RaceBetter

Data Security

RaceBetter takes reasonable measures to protect user data. However, no system can guarantee absolute security.

Data Retention

We retain information as necessary to:

Support ongoing service delivery
Maintain records
Improve programming

Your Rights

You may request:

Access to your personal data
Correction or deletion of data
Withdrawal of consent where applicable

Requests can be submitted to [email protected].

Cookies and Tracking

RaceBetter may use cookies and analytics tools to improve website functionality and user experience.

Children’s Information

For participants under 18:

Information may be provided by a parent or guardian
Parent or guardian consent is required for participation and data submission

Third-Party Integrations (Google Services)

RaceBetter may integrate with third-party services, including Google Calendar, to support scheduling, availability synchronization, and appointment management.

When a user connects their Google account, RaceBetter may access limited calendar data necessary to provide these services. This may include availability information and event details required for booking coordination.

RaceBetter does not use Google user data for advertising purposes and does not sell or share this data with third parties except as necessary to provide the requested services.

Users may revoke RaceBetter’s access to their Google account at any time through their Google account permissions settings.

RaceBetter’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Contact

RaceBetter
[email protected]
https://racebetter.org